Privacy Policy

Overview

We value your privacy. This Policy explains what data we collect, how we use it, and your rights.

Information We Collect

Identity and contact data; billing and transaction data; usage data from chat/call/SMS and dashboards; call recordings and transcripts (where permitted); device and analytics data.

How We Use Data

To deliver and improve Services; manage accounts and billing; provide support and reporting; train models to improve accuracy; comply with laws.

Sharing

We share data with vendors (hosting, payment processors, communication platforms) only as needed to provide Services. We do not sell personal information.

Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain data while accounts are active and as necessary for obligations or disputes. Automation assets purchased may persist after termination.

Security

We use reasonable administrative, technical, and physical safeguards. No system is 100% secure.

Your Choices & Rights

You may request access, correction, deletion, or restriction of processing. You can opt out of marketing communications.

Children

Services are for users 18+ and not directed to children.

California Notice

California residents may have additional rights under the CCPA/CPRA, including rights to know, delete, and correct. You can submit requests to the contact below.

Governing Law & Venue

California law governs. Venue is the Superior Court of California, County of Ventura, Hall of Justice, 800 South Victoria Avenue, Ventura, CA 93009.

Contact

Agent’s AI Assistant • [email protected] • (213) 732-1132 • agentsaiassistant.com